SmartStop Self Storage - Markham

I had a great experience with Ms. Minoli at the SmartStop Markham branch. She was incredibly helpful in choosing the right storage unit for me. Her pleasant demeanor, extensive knowledge, and punctuality made the process smooth and enjoyable. I highly recommend her and the services at this location

Smart Storage is a great choice for anyone looking for a clean and well-maintained storage facility. The staff, especially Vicky and Minoli, are friendly, professional, and always ready to help. The units are spotless, and the overall experience is hassle-free. Highly recommended!

After viewing units at the Boxgrove Location and reserving to different sized units to view i received a phone call from Minoli, who scheduled an appointment for later in the day so i could view the units i had reserved. I met Minoli at the location and she introduced me to the facility, outlining the security features of the facility, the large loading bays as well as pointing out appealing features such as climate control while showing me the two different units I had reserved to view. The 3 loading bays, in total give me the impression that waiting to drop off / pick up belongings may be a rare occurrence providing customers adher to such courtesies as removing their vehicles from the bays while at their lockers. On the following day, I returned to rent the larger of the two lockers I had reserved to view the day before. On this occasion I had the pleasure of meeting Mithara who looked after my registration and provided me the lock and keys for my unit. Once registration was complete Mithara took me to the unit, while reviewing company policies and customer requirements. Overall it was a hassle free experience with attentive, courteous staff.

Vicky was incredibly helpful and friendly. She took the time to guide me through the best plans available, making the entire process so much easier. Her professional yet approachable attitude really stood out. Minoli was also very friendly and welcoming, making the overall experience even better. Both of them answered all my questions patiently and ensured I felt supported throughout. It was truly a pleasure to receive such excellent service from them. I highly recommend their assistance to anyone visiting the storage center.

I recently purchased a storage unit, and Vicky made the entire process seamless and enjoyable! She guided me through the available options, ensuring I found the perfect unit to meet my needs. Her friendly demeanor and clear explanations made it easy to feel confident in my decision. The facility is clean, secure, and well-maintained, which reflects the care and professionalism of the team. Vicky's exceptional customer service truly stood out and made this an outstanding experience. If you're looking for storage solutions, I highly recommend this facility and working with Vicky. She made everything stress-free and straightforward!